CHAIN OF COMMAND
Almost all companies have a chain of command structure, which shows the line of authority creating a link of higher levels of management and an employee eventually proceeds up the ladder. There are two different types of chain of command, a wide or less chain of command. This means is there are really large chains “wide” or there are smaller ones containing five or less higher heads. For wide chains there are many cons when organizations grow larger more levels of management are added which increases overhead costs, there tends to be a decrease in communication and access between top and bottom levels, as a result this can largely impact decision making slowing down the process greatly, and finally it can also lead to loss of contact with clients or customers. With less chain of command overhead costs are low, there is a lot of communication and access between higher and lower ranks, and decision making is done quickly and efficiently.
* Structured Grouping: Grouping individuals in different categories according to names and tasks
* Incresed Efficiency: Organizations that have various departments benefit from a strong chain of command because the managers can make sure that the operations of the company are being taken of efficiently
* Organized Communication: When direct managers are in place, there is a greater communication between the workers and the manager which increases the clarity of the information that is conveyed
* Complaint Resolution: It can be difficult at times to get along with your manager or encounter a situation that is unfair, by utilizing chain of command you can confront your supervisor's direct authority figure in order to resolve the problem.