LESS UNITY OF COMMAND
The principle of unity of command states that everyone in the organization should report to only one and one supervisor instead of reporting to more than one supervisor. Unity of command principal can be related back to the pyramid form of organization where the manager is at the top and all the employees are required to report to the supervisor. If employees are required to report to more than one supervisor, there is a great possibility that confusion will arise and the directions given to employees will not be clear. The matrix structure which consists of two boss system is a violation of the unity of command principle as there is only suppose to be one supervisor that the employees report to. The design structure is created in such a way to allow only one supervisor to be in charge of the directions given to the employees. Unity of command is not used in environments where team work is greatly used because when team work is used, there is a presence of cross functional teams which violates the unity of command principle. If there is more unity of command, the employees will be working more individually and reporting their work to their immediate supervisor. Employees will not be engaging with each other if there is more unity of command because once employees are engaged in cross functional teams or task forces, then employees usually end up with more than one supervisor that they need to report to.